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Social Security Administration

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Claims Representative is one of the most challenging jobs you can have in Social Security. - Title XVI Claims Representative Social Security Administration Employee Review

3.0
May 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Dealing with the public is rewarding.

Cons

Dealing with the public is frustrating.

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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