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Social Security Administration

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Good Pay, Family Friendly, Challenging Work - Claims Representative Social Security Administration Employee Review

3.0
Mar 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits Family friendly Great/flexible hours Ability to truly help people Constantly busy You might make lasting friendships with your coworkers

Cons

Must relocate to be promoted Work can be boring (a lot of the tasks feel like "data entry") Computer programs don't work properly Complexity of the law makes it nearly impossible to correctly figure benefits in all cases High Stress No maternity leave (must use sick/vacation days) It can be hard to get help if you don't know how to adjudicate a certain type of case

Explore other reviews about Social Security Administration

5.0
Aug 28, 2025
Recommend
CEO approval
Business Outlook

Pros

You're contributing to one of the most successful federal policies created to help vulnerable people in our country.

Cons

You're not adequately protected from the wide swings of the whims of the administration

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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