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Social Security Administration

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Great co-workers but stressful dealing with the public - Service Representative Social Security Administration Employee Review

3.0
Jun 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Great benefits, flexible schedule, decent pay and room for advancement

Cons

The stress of dealing with the public and having to deal with looking over your shoulder when you leave the building. It's not a job for everyone and if you don't have the patience or desire to deal with difficult customers you will not make it.

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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