For the most part, I like to work for this agency as it allows me to help people. - Senior Case Technician Social Security Administration Employee Review

flexibility, teleworking, pay, and holidays off cool work environment.

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

Being trained on all the different case types processed by the position. The organization offers flex time.

It is a difficult job to learn all aspects of case processing promptly.