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      Social Security Administration

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      Social Security Administration reviews

      A Great Government Agency, but Don't Come to the Public Sector because of the Myth of Better Work/Life Balance - Anonymous employee Social Security Administration Employee Review

      4.0
      May 19, 2010
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Strong customer-service focus * Wonderful mission - social insurance for those most in need * Great people * Senior management with integrity * Innovative IT solutions

      Cons

      * Insufficient staffing levels * Ever-increasing workloads; particularly hard-hit by the current recession * Lack of resources * Long hours

      Explore other reviews about Social Security Administration

      5.0
      Mar 21, 2025
      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are great. Pay is great

      Cons

      Management is inexperienced. Work load is high

      4.0
      Jul 3, 2026
      Benefit authorizer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being trained on all the different case types processed by the position. The organization offers flex time.

      Cons

      It is a difficult job to learn all aspects of case processing promptly.

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