You get out of it what you put into it. It can be a good career, if you want it to be. - Claims Representative Social Security Administration Employee Review

Over the past 8 years, SSA seems to believe that replacing people with computers is the solution to all its problems. The workforce is demoralized. Pension is not so good now that all new employees (since 1983) are under Social Security--I guess that is only fair but even the employees know that Social Security is a rip-off pension. Heavy workloads is most offices (but still some employees do very little work--they will never get fired, so why bother?)