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Social Security Administration

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Great place - Customer Service Representative Social Security Administration Employee Review

5.0
Feb 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Nice job overall good benefits the job itself is easy once you get used to it and well overtime makes it better just about being patient and overall co workers and staff are great to work with

Cons

Clients can be rude etc but it’s a bigger picture don’t even fed into it

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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