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Social Security Administration

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Yikes - Customer Service Representative Social Security Administration Employee Review

1.0
Feb 14, 2022
Recommend
CEO approval
Business Outlook

Pros

You get a lot of time off and they really can't ask you to work more than 40 hours a week, between the hours of 7 and 5:30pm, so you will definitely not spend too much of your life working

Cons

They really jam pack those 40 hours with as much as they can possibly squeeze out of a person

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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