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Social Security Administration

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Poor training - Customer Service Representative Social Security Administration Employee Review

1.0
Feb 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexible hours- nice staff. That’s it.

Cons

Training is all over the place and minimal. They throw you into real life work before you’re officially trained and then get upset when you make mistakes.

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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