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      Social Security Administration

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      Social Security Administration reviews

      A Review by an unhappy Service Representative - Service Representative Social Security Administration Employee Review

      2.0
      Aug 10, 2010
      Service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Family Friendly leave benefits (Lots of Leave), Salary, and Thrift Savings Plan (Retirement) and Early Out Benefits (25yrs of Service at any age)

      Cons

      High Stress, Public Contact in reception gets tedious after a while(Sometimes you wish you can just walk out of it all), You'll never be caught up with your work (You must be super organized to Master this, I have in my 21 years of service :D ) You must do Reception everyday aside from having other work assigned which gets you very backup up with your work (Management doesn't care about this)

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      5.0
      Aug 28, 2025
      Economist
      Recommend
      CEO approval
      Business Outlook

      Pros

      You're contributing to one of the most successful federal policies created to help vulnerable people in our country.

      Cons

      You're not adequately protected from the wide swings of the whims of the administration

      1
      4.0
      Jul 3, 2026
      Benefit authorizer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being trained on all the different case types processed by the position. The organization offers flex time.

      Cons

      It is a difficult job to learn all aspects of case processing promptly.

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