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      Social Security Administration

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      Social Security Administration reviews

      Work in this Agency was rewarding, in doing various jobs in customer service assisting thousands in accessing SSA needs - Customer Service Technician Social Security Administration Employee Review

      4.0
      Mar 13, 2015
      Customer service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Professionalism, comeradary t' just a job, customer care and overall assisting American people.

      Cons

      All are not as caring as others. To some It's just a job.

      Explore other reviews about Social Security Administration

      5.0
      Jul 2, 2026
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and benefits. Flexible hours

      Cons

      Change in government policy and management

      4.0
      Jul 3, 2026
      Benefit authorizer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being trained on all the different case types processed by the position. The organization offers flex time.

      Cons

      It is a difficult job to learn all aspects of case processing promptly.

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