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Social Security Administration

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Call center - Call Center Representative Social Security Administration Employee Review

2.0
Apr 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Annual and sick leave. Move up easily two grade levels. TSP

Cons

Over worked and underpaid. Whoever your manager is really makes the job worth it. Pay to park. Low cost of living adjustments. Burnout.

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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