Pros
Great staff at this location. Good health benefits, good retirement.
Cons
Terrible pay, terrible dental/vision coverage. Other office teams were very supportive of helping newbies, but most were pretty jaded about our jobs/clients. It's a rough job that requires being jaded. Management was ultimately why I left. Hours wasted by my direct manager trapping me with complaints about her personal life, chronic over sharing to the point of sexual harassment. Constantly complained about the rest of the management team, criticizing their *personal* life. Any private conversations with her (ie, giving my manager info on what's up in my life) were turned to her and how crappy her life has been and how she's riding above it all AND SO CAN YOU. She had illusions of being a warm, empathetic personal therapist for her team. She's not. She spent my goal setting meeting taking about herself and her career path and how much she gave up for this job (to brush off my concerns about the pay scale). Long story short, I got another government job before I ended up diving into a Starbucks barista career. Anything to get out.