employer cover photo
employer logo
employer logo

Social Security Administration

Is this your company?

Public service - Customer Service Representative Social Security Administration Employee Review

3.0
Sep 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits and opportunities to advance career

Cons

The training was the worst I had ever had and my mentor was no help at all

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

See reviews by: Helpful|Rating|Date|All