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Social Security Administration

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Claims specialist GS 11 S 3 - Claims Specialist Social Security Administration Employee Review

4.0
Sep 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, Flexible vacation requests, ability to move to other offices around the US, COVID response was good, fully remote from 3/19/20 til 4/2022, then switched to a Hybrid 3 days in office 2 days remote schedule. Starts at GS 6 or 7, but jumps to 9 after a year, then 11 after another year, and then goes up in steps.

Cons

Not fully remote, deals with front facing public majority of the time, need to have top notch customer service skills to maneuver the public.

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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