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Social Security Administration

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Great Staff - Limited Flexibility - Contact Representative Social Security Administration Employee Review

4.0
Nov 1, 2022
Recommend
CEO approval
Business Outlook

Pros

They are great people to work with. Great benefits (OK to decent pay, FERS, TSP, Health Ins, additional perks such as PSLF etc).

Cons

High turnover of Contact Reps. It is not a remote job, although due to COVID, we are temporarily hybrid. Limited hands-on training due to the heavy demands on everyone's plate. Limited upward mobility.

Explore other reviews about Social Security Administration

5.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive team Work is rewarding Room for growth

Cons

Can be dated in tech stack

5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Helping others in difficult times

Cons

Micromanagement and slowly taking away benefits

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