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Social Security Administration

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You must care about the mission - Social Insurance Specialist (Claims Specialist) Social Security Administration Employee Review

4.0
Dec 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Opportunity to serve the American public. Flexible work schedule and good salary after journeyman status is achieved. After many years you become a material expert at Title 2 or Title 16 and you will be a valued contributor who is not easily replaced.

Cons

With telework unity amongst peers is difficult to come by. If you are not able to multitask and compartmentalize workloads and priorities this would not be a suitable career field for you. The complexity of much of the work can be daunting. Your manager does not have time to micromanage your work, so you must be self driven to complete work timely and correctly.

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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