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Social Security Administration

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Best job I've ever had - Customer Service Representative Social Security Administration Employee Review

4.0
Dec 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Amazing upper management, great CSR team, plenty of resources, opportunity to help others, we have union representation, automatic raises, great Healthcare coverage, opportunity to advance

Cons

Training could have been structured better, direct supervisor is the nicest, most negative person I've ever had the pleasure of working with, no longer have union rep in office, Healthcare coverage is expensive, despite automatic raise with the increase in health care premiums the salary received had actually decreased.

Explore other reviews about Social Security Administration

5.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive team Work is rewarding Room for growth

Cons

Can be dated in tech stack

4.0
Jul 24, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Low stress and flexibility time

Cons

Pay could be a little higher

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