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Social Security Administration

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Gone down the Crapper - Claims Specialist Social Security Administration Employee Review

2.0
Feb 7, 2023
Recommend
CEO approval
Business Outlook

Pros

The agency was forced to let all employees work from home for the past 2.5 years due to Covid, providing staff with a much better work/life balance.

Cons

All decisions affecting the actual workforce in the field offices (you know, the faces you see and do business with!) are made by executives that are so far removed from operations that they have no idea what the &$#^ they’re even doing! Terrible place to work anymore especially for those in the field who are doing ALL the work!

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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