Look elsewhere - Claims Specialist Social Security Administration Employee Review

The workloads are unmanageable, the work place culture is toxic, and there is limited advancement. There isn't enough time to get all of the work done in the day, yet claims keep coming and so do the requests from management to do more. This job is much more than just taking applications and learning slow systems, it is also a glorified reception role. You will answer phones, work reception, get yelled at by the public, and hear sad stories all day. It gets to you.