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      Social Security Administration

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      Social Security Administration reviews

      Run - Customer Service Representative (CSR) Social Security Administration Employee Review

      1.0
      Mar 9, 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits , time off somewhat of a yearly rise that does not reflect a true cost of living increase.

      Cons

      Angry customers, unprofessional management, promotions are given to favorites and based on who you know. The TSC is the most hated place to work. You will definitely get stuck working in that department. So don’t even expect to be promoted.

      Explore other reviews about Social Security Administration

      5.0
      Jul 2, 2026
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and benefits. Flexible hours

      Cons

      Change in government policy and management

      4.0
      Jul 3, 2026
      Benefit authorizer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being trained on all the different case types processed by the position. The organization offers flex time.

      Cons

      It is a difficult job to learn all aspects of case processing promptly.

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