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Social Security Administration

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SSA Is a Dumpster Fire - Claims Specialist Social Security Administration Employee Review

1.0
Mar 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, can work credit in lieu of overtime for time off, can work credit or overtime on most days

Cons

Horrific training, unmanageable workloads, staffing levels at lowest point in decades, consistently ranks as one of the worst federal agencies to work for, mass exodus from agency, getting abused by public with no support from management.

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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