It's the people - Customer Service Representative Social Security Administration Employee Review

Users say... "The job had good pay and hours." "people are great and suportive to work with" "Flexible hours where I could go in anywhere between 6am and 9:30am and work my eight hours from there." "good benefits and lots of time off" "Good salary and work hours." 

Users say... "Poor management and if you do your job well you get rewarded by doing everyone else’s work as well" "Training was long and intense only helped at the core." "All managers have their own 'pet projects' which cause MORE issues for staff doing the work." "Upper management is incompetent and only hired because of family members or sororities etc ." "Nepotism is rampant with generations of family and friends."