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Social Security Administration

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TeleService Rep @ "800" Call Center - National "800 #" Call Center Representative Social Security Administration Employee Review

3.0
Sep 24, 2015
Recommend
CEO approval
Business Outlook

Pros

* Job Security (so long as Congress finds ways to keep funding it !). * The same desk I leave at the end of the day is the same desk I find if I'm gone for a month or two later. * One job at a time vs "fighting fires" each moment on the job.

Cons

Cost of benefits suck compared to what Private Industry offers you. "Affirmative Action" has resulted in lack of Caucasian males found within the ranks of Middle Mgmt.

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
3.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Health Insurance, paid holidays, flexible hours, weekdays only.

Cons

Significant recent agency-wide culture and workforce changes.

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