Pros
Gained customer service skills and experience with few great references for future jobs, along with being able to form few solid friendship while overall engaging in a moral oriented community with training class.
Cons
Lack of professional development, lack of guidance, support, and engagement from leadership as in mentors and supervisors for newcomers, lack of quality communication and interpersonal skills from all levels, some colleagues can be discouraging engaging in competitive behaviors and attitudes, staff and members spoke with no constructive or encouraging manners while having negative intentions when they should be administering their guidance and helping new workers improve skills and build knowledge not just of the job duties but of organizational culture, training was very inadequate and little to no accommodations are made to address this seeing that this has been a continuous problem for SSA.