Pros
My supervisors were wonderful. Both my Program Expert (PE) and Branch Chief (BC) were two of the best supervisors I have ever had. They were supportive and my BC fought hard for me to get RAs. I couldn't have asked for two better supervisors than those two individuals. The SSA also pays well and the work-life balance is good.
Cons
Unfortunately, Upper Management didn't see that I was a valuable employee despite my disabilities. I was slower at case production than other employees due to my disabilities, and asked for a job coach, which was denied. They also denied me time to work with the job coach I so clearly needed and have extra time to finish my training in conjunction with the help from the job coach to get up to the production they wanted. I could have done it if they did not deny me the RAs. I've done it before at a state agency, so I knew I could do it again. But they just didn't see it that way. Instead, they chose to find that I was "Not A Qualified Employee" because of my medical conditions! It's no wonder the SSA has the lowest employee satisfaction rating of all the large agencies in the federal government!