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Social Security Administration

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claims representative - Claim Representative Social Security Administration Employee Review

5.0
Jan 14, 2016
Recommend
CEO approval
Business Outlook

Pros

It was rewarding and I enjoyed working with clients that needed help with disabilities

Cons

The case loads were a lot and the office was under staff. This cause employees to have very heavy case loads.

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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