2.0
Nov 4, 2024
Current employee, more than 5 years
Dallas, TX
Recommend
CEO approval
Business Outlook
Pros
You can get time off as needed & teamwork between co-workers. Hopefully, the new Commissioner will boost morale and bring much-needed help.
Cons
The lack of proper training and the fact that the agency chooses to be unaccountable to address the discrepancy in real-time. Also, customer service representatives should be doing their job and parts of other programs if they won't be compensated like the claims representatives, especially if they're not appropriately trained.