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Social Security Administration

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Great entry-level job - Customer Service Representative Social Security Administration Employee Review

3.0
Nov 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Public Service Loan Forgiveness Health insurance

Cons

It's hard to move around internally without being in your pay grade for a set period of time Pay scale should be revamped.

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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