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      Social Security Administration

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      Social Security Administration reviews

      SSA - Customer Service Representative Social Security Administration Employee Review

      3.0
      Dec 6, 2024
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      two days of remote work, excellent benefits, retirement benefits, pay

      Cons

      you have to deal with the demands of the public on a daily basis and with long wait times and very strict policies it can be a very stressful place to work on a daily basis.

      Explore other reviews about Social Security Administration

      5.0
      Jun 11, 2026
      Legal assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexibility, teleworking, pay, and holidays off cool work environment.

      Cons

      Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

      1
      4.0
      Jul 3, 2026
      Benefit authorizer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being trained on all the different case types processed by the position. The organization offers flex time.

      Cons

      It is a difficult job to learn all aspects of case processing promptly.

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