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      Social Security Administration

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      Social Security Administration reviews

      Must love Public Service - Customer Service Representative Social Security Administration Employee Review

      3.0
      Jan 29, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Knowing you had a positive impact in someone’s life. Consistent yearly performances. Healthcare availability Employee Assistance Program Union availability Flex start time 7am to 9am. Weekends and federal holidays off. Occasional overtime availability.

      Cons

      The public can have strong emotions.

      Explore other reviews about Social Security Administration

      5.0
      Jul 2, 2026
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and benefits. Flexible hours

      Cons

      Change in government policy and management

      4.0
      Jul 3, 2026
      Benefit authorizer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being trained on all the different case types processed by the position. The organization offers flex time.

      Cons

      It is a difficult job to learn all aspects of case processing promptly.

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