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      Social Security Administration

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      Social Security Administration reviews

      Real Review - Contact Center Representative Social Security Administration Employee Review

      2.0
      Mar 11, 2025
      Contact center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pension after 5 years lunch break 30 minutes Some good Supervisors Good time off Management

      Cons

      stressful phones all day calls can be difficult Management needs to be revamped inconsistent mentors that do not want train and makes the job difficult Did not learn everything in training which makes the calls difficult Expecting to be good at the job right after training Job location made me sick everyday

      Explore other reviews about Social Security Administration

      5.0
      Jun 11, 2026
      Legal assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexibility, teleworking, pay, and holidays off cool work environment.

      Cons

      Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

      1
      4.0
      Jul 3, 2026
      Benefit authorizer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being trained on all the different case types processed by the position. The organization offers flex time.

      Cons

      It is a difficult job to learn all aspects of case processing promptly.

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