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Social Security Administration

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constantly feels like the office is on fire - Customer Service Represenative Social Security Administration Employee Review

3.0
Mar 19, 2025
Recommend
CEO approval
Business Outlook

Pros

great competitive pay good amount of pto, 4 hours of sick and 4 hour of annual every pay period health benefits union representation

Cons

constantly overworked management isnt helpful no time to breathe.

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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