Contradicting policy and leadership - Claims Specialist Social Security Administration Employee Review

Users say... "Long term benefits are good" "Generous Leave policy good pay" "Great job security compared to other companies" "Good work / life balance" "people are great and suportive to work with" 

Users say... "Poor management and if you do your job well you get rewarded by doing everyone else’s work as well" "Training is poor." "All managers have their own 'pet projects' which cause MORE issues for staff doing the work." "Upper management is incompetent and only hired because of family members or sororities etc ." "Nepotism is rampant with generations of family and friends."