employer cover photo
employer logo
employer logo

Social Security Administration

Is this your company?

Rough Position - Customer Service Representative Social Security Administration Employee Review

3.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits were provided in this position

Cons

Micro managed a great deal by management

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

See reviews by: Helpful|Rating|Date|All