Actually it's really good place. - Team Lead SoftServe Employee Review

4.0
Mar 30, 2023
Recommend
CEO approval
Business Outlook

Pros

To be honest, I think this is the best outsourcing company in Ukraine, or at least top 3

Cons

Not so good diversification. If a "big" client go away from the company - there is a big problem. As an example, lay off a lot of people and some of them in one day.

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SoftServe Response
3y
Hi! Thank you for taking the time to provide feedback on us. We are delighted to hear that you consider SoftServe as one of the top companies in Ukraine. We appreciate your feedback on our diversification efforts. We understand the risks associated with relying too heavily on a single client and the impact it can have on our employees. By exploring opportunities to diversify our client base to mitigate this risk, we ensure the stability both for us as a company and our employees.

Explore other reviews about SoftServe

5.0
Nov 19, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

friendly people, modern approaches and a very diverse workforce. great clients and thought pieces as well to bring to the table.

Cons

Not a con but just a note, they offer flexible remote working options, which may be different for those who prefer in-person

2.0
Jan 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay but you will be expected to manage multiple client projects at the same time in an expedited timeframe and are often flying solo. If you come from traditional consulting, these projects will feel insane and unrealistic to deliver true quality.

Cons

All about who you know, not what you do here. Expect to have to work at 150% capacity plus spend at least 50% of capacity networking. You will be constantly asked to deliver with unrealistic timelines. People (i.e. business analyst group) are constantly stepping over boundaries and claiming work others with more expertise in a specific area should own. It is a constant cluster mess and I (as a junior associate) have been on my fair share of calls where leadership is yelling at each other about stepping into each other’s territories. I can only imagine what occurs on the pure leadership calls. Lots of people in director and above positions are on an egotistical trip and have zero interest in the team’s ideas, knowledge, or expertise. You will spend many phone calls just listening to the leader brag about themselves for 55 straight minutes.

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