SofterWare

A Rewarding Company To Work For - Technical Support Representative SofterWare Employee Review

5.0

Sep 9, 2015

Recommend

CEO approval

Business Outlook

Pros

I can honestly say that not a day goes by that I am not proud to be with this company. The individuals in this organization at every level - colleagues, managers, executives - are friendly and knowledgeable. Having been with SofterWare for a little under a year, I was incredibly impressed with the learning opportunities made available to new employees - and that's in addition to the standard onboarding program. Professional development is highly encouraged, and the opportunities for advancement are plentiful. It is a great organization for individuals who enjoy working on a variety of projects in a highly collaborative environment.

Cons

The training program for new employees has evolved substantially (for the better), even in the past six months. As a result, I find that newer employees have a more thorough understanding of other departments within the organization (and subsequently, the product). It would be nice to see an initiative where all employees, regardless of tenure, have the opportunity to learn more about departmental processes outside of their own.

SofterWare Response

10y

Thank you for taking the time to share your feedback. Every employer hopes everyone who works at their business will say they’re proud to be there, so to read that is truly awesome - thank you! We are hopeful with the creation of our new Training and Professional Development Manager position, that you have seen improvement with ongoing training for our staff. We also hope that this continues to improve the internal collaboration throughout SofterWare, and enables more teamwork within our departments! Thank you! Kathy

A Rewarding Company To Work For - Technical Support Representative SofterWare Employee Review

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