Pros
Unlimited income potential!! Management was always available for any kind of issues. They truely want everyone to succeed.
Cons
The concierges cost me more jobs than I can count! I've had more homes disqualified for petty things that should not have happened. Between both of these issues it cost me at least 30 k over a 12 month period! Every customer that you get on your own is bombarded with calls from the concierges and this loses more jobs than you can imagine!! Most recently I had a customer that signed up for a site survey and had to cancel the original date because of a death in her family. I put in the job notes that this customer will reschedule as soon as she feels she's ready to move forward, so what did the concierge do?? Call the next day and the next day and a 3 rd day in a row to reschedule her appointment??!!!!!! Obviously the customer canceled all together because of the ridiculous phone calls!!! Major major major major major problems having the concierges dealing with the customers that you worked so hard to get in the first place only to lose tons of business because of their pestering the customers!