Great Company - Customer Operations Specialist SolarWinds Employee Review

4.0
Feb 28, 2022
Recommend
CEO approval
Business Outlook

Pros

* New CEO, Sudhakar (Jan 2021) is very personable and down to earth. Works very hard to improve company culture and make sure we have fair benefits/Work-life balance * 1 mental health day a quarter *Great benefits & nothing comes out of your paycheck for employee benefits *Yearly merit raises *Down to earth employees

Cons

*Some orgs have high turnover *Product changes and uncertainty around that and growth

Explore other reviews about SolarWinds

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and snacks in the breakroom

Cons

Learning is slower for younger people looking for growth

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing office space in Charlotte with a strong emphasis on work-life balance. There are plenty of social events and networking opportunities that help employees stay engaged and build relationships across different business units. The recent IT reorganization has created a unique opportunity to participate in system and process design initiatives. While this level of change and transformation may not appeal to everyone, it offers valuable experience for those who enjoy shaping new processes and driving organizational improvements. I am optimistic about the direction of the organization and confident in the vision and leadership of the new IT management team.

Cons

Career advancement opportunities can sometimes feel limited within a satellite office environment, and promotion paths are not always clearly defined. Employees seeking long-term growth may benefit from having proactive career development conversations with leadership. The recent IT reorganization has introduced a period of transition, resulting in some uncertainty and lower morale across parts of the organization. The department is currently in a rebuilding phase, and new employees should expect to contribute to the implementation of new processes, systems, and ways of working. Compensation appears to be somewhat below market rates for certain roles, which may be a consideration for candidates prioritizing salary growth.

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