Customer Service Jobs - Anonymous employee Solenis Employee Review

1.0
Aug 28, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The workers very good, not supervision but actual CSRs.

Cons

Stressful place to work. Not good at leveling employees. Some overworked because they can, others underworked because they can't but nothing done to slackers. No work / life balance at all. HR backs management, does nothing for employees.

Explore other reviews about Solenis

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly flexible schedule compared to similar careers.

Cons

Sales can be stressful having to appease both customers and Solenis

2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycheck, decent (Though expensive) insurance and good PTO (If you can take it). Coworkers and technicians are exceptional.

Cons

Absolute absence of work/life balance, PE company focused on keeping SG&A costs to a bare minimum and unwilling to increase headcount to handle increased business, no training program, no coherent plan for cruise business investment, no regard given to feedback to director level, say that comp time is given but it is impossible to claim with volatile environment. Did I mention the expectation of 24/7 availability for contact and work availability? Run, do not walk, away from these people.

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