Better management needed - Anonymous employee Solera Employee Review

3.0
Mar 1, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team, with lots of energetic and smart people excited to grow. There was flexibility with working at home, but new ownership may have effected that.

Cons

Management is lacking, and doesn't provide tools for success. No true metrics for success, and often reactive and not proactive with customer support.

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Solera Response
9y
Thank you for taking the time to provide feedback on your experience working for Enservio. I'm glad to see your positive comments about the energy and enthusiasm of your fellow employees. I agree we have an amazing group of people who work for this company and who take great pride in their work. We are always looking for opportunities where we can provide additional training or enhance the employee experience. I would love the chance to sit down and speak further with you on where you feel we can improve in this area, so please reach out as my door is always open. – Carly Bosh, Human Resources Manager

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Pros

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Cons

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1.0
Jul 4, 2026
Recommend
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Pros

None that I can think of.

Cons

The company has significant issues that make it difficult to recommend as a long-term workplace. HR support is virtually non-existent, leaving employees without meaningful assistance when concerns arise. Favoritism appears to influence decisions more than performance or merit, creating an unfair work environment. There are very few opportunities for career growth, and many employees find themselves in stagnant roles with little chance for advancement. Even when employees consistently exceed expectations and earn recognition, raises are infrequent or nonexistent, making it difficult to feel valued for hard work. Additionally, there is a noticeable lack of professionalism at the management level. Communication, accountability, and leadership standards need significant improvement. Overall, the company would benefit from investing in stronger leadership, a more effective HR department, and a culture that rewards performance fairly.

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