Decent choice for some not all - Anonymous employee Solera Employee Review

4.0
Sep 27, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good solid 37-40 hour a week job. . A nice overall job for a call center. It can be stressful depending on which department you are in, but if you have good attendance they probably will never fire you for any reason. They try to be flexible with your schedule and in return they ask you to be flexible if you are needed desperately(natural disaster etc). You get medical/dental/health/life/401k. You learn about insurance and the related, which could be a stepping stone for a future job.

Cons

You are not allowed on your phone at any time during your shift unless on break/lunch (you sign an agreement to do so). Mediocre pay, rotating door of employees(as any call center is). Not a final career choice by any means, if you're looking for something to make a bunch of money then look elsewhere.

Explore other reviews about Solera

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for!

Cons

The pay could be better.

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

None that I can think of.

Cons

The company has significant issues that make it difficult to recommend as a long-term workplace. HR support is virtually non-existent, leaving employees without meaningful assistance when concerns arise. Favoritism appears to influence decisions more than performance or merit, creating an unfair work environment. There are very few opportunities for career growth, and many employees find themselves in stagnant roles with little chance for advancement. Even when employees consistently exceed expectations and earn recognition, raises are infrequent or nonexistent, making it difficult to feel valued for hard work. Additionally, there is a noticeable lack of professionalism at the management level. Communication, accountability, and leadership standards need significant improvement. Overall, the company would benefit from investing in stronger leadership, a more effective HR department, and a culture that rewards performance fairly.

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