I’ve never felt more undervalued as an employee. - Technical Support Representative Solera Employee Review

1.0
Jan 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Pays more than minimum wage, most weekends off, not open on Sundays, voluntary overtime on Saturdays, voluntary overtime on some holidays, occasional free pizza when they feel bad about the terrible work conditions

Cons

Everything else; bathroom breaks are considered part of your regular break, poor management, employee favoritism, your concerns are rarely addressed or resolved, very limited promotion opportunities, no raises, consistently understaffed, high employee turnover with new techs, poor treatment of older techs so they just quit

Explore other reviews about Solera

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for!

Cons

The pay could be better.

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

None that I can think of.

Cons

The company has significant issues that make it difficult to recommend as a long-term workplace. HR support is virtually non-existent, leaving employees without meaningful assistance when concerns arise. Favoritism appears to influence decisions more than performance or merit, creating an unfair work environment. There are very few opportunities for career growth, and many employees find themselves in stagnant roles with little chance for advancement. Even when employees consistently exceed expectations and earn recognition, raises are infrequent or nonexistent, making it difficult to feel valued for hard work. Additionally, there is a noticeable lack of professionalism at the management level. Communication, accountability, and leadership standards need significant improvement. Overall, the company would benefit from investing in stronger leadership, a more effective HR department, and a culture that rewards performance fairly.

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