Pros
Decent pay and free lunch
Cons
VERY DISORGANIZED COMPANY, lots of work, good ole boy treatment. This company puts out information but doesn't advise employees where to find it so the employee is left uninformed. The rules don't apply to everyone at this company. The call centers are given unequal treatment out of the entire company. They make the least amount of money and pay the most for benefits. The corporate office receives unlimited vacation time while the rest of the company does not. Free lunch is given to everyone except to the call centers. Depending on how they like you will depend on what you get such as vacation time though a policy is in place as of April 2020 but it wasn't advertised so employees would know that if they left the company or were terminated that they would not receive their vacation time. I was laid off and not paid any of the vacation I earned. I hardly ever took off because I didn't have a backup. The few times I took off my manager would call me to ask me how to do something. Speaking of manager, he was also laid off three weeks before me in July 2020 and was paid his vacation time. If you remember I mentioned that a new vacation policy was put in place in April 2020 that outlined that anyone who left the company or was terminated whether that meant fired, laid off, etc. that they would not be paid for any vacation they had left...well he was but I was not. This is clearly biased, unequal treatment. I had 142.9 vacation time hours left and remember no backup so it was hard to take off. Oh there is no annual pay increase with this company so if you decide to take a job with them be sure to negotiate for a high salary because you won't get a raise. This company is dwindling down to nothing. If the parent company is going to sell it, they should be honest and tell the remaining employees. One minute you have colleagues working with you the next minute you don't and there is no announcement to let you know that someone was laid off.