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Solid Commerce

Is this your company?

Frustrating with minimal opportunities for growth - Account Manager Solid Commerce Employee Review

1.0
Nov 9, 2015
Recommend
CEO approval
Business Outlook

Pros

The people I worked with were easy to get along with and helped out as much as they could.

Cons

The company was constantly playing catch-up. Customers were always angry and the software never worked properly. As an account manager I managed over 100 accounts and 80% of the clients I worked with were very unhappy with the platform. I was never properly trained on the platform and was required to train our new customers on how to use Solid Commerce. When I was asked a question and I did not know the answer, I was told by upper management to make something up and convince the customer I knew what I was talking about. Very disorganized. Office was in very poor condition (dirty, strong odor). Low compensation for the work that was being done.

Explore other reviews about Solid Commerce

5.0
Feb 3, 2024
Recommend
CEO approval
Business Outlook

Pros

The atmosphere in the company is warm and welcoming.

Cons

The project has a lot of legacy code, and a lot of the times you will be just debugging stuff

5.0
Oct 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Honestly, the people are what convinced me to work here. I've worked in marketing for a while, but I didn't know the first thing about ecommerce or inventory management software...so taking a gig marketing for an ecommerce software company was something about which I was a little wary. The more time I spent in the office, though, the more quickly I was convinced. My first month was supposed to be part-time while I phased out my freelancing work, but I went full-time after a week. The company culture is relaxed and friendly, but the office is still fast-paced and fun. There are also a lot of great restaurants around, Venice is just a couple of miles away...the atmosphere around the office is really nice. Oh, and we've got a ping-pong table. Everybody that works here is friends. We get free lunch (Thai or Indian) every Friday, we have a little latte robot, and once a month we get to take a half day and hit the beach as a group. The people here are intelligent, driven, and friendly. It's really a rad place to work.

Cons

The office is pretty fast-paced, which can be problematic for some people. Self-direction is valued, and that can definitely be tough for some workers. There's really not a lot of micromanagement. For a lot of workers, that's a great thing, but for those that require constant direction, that can be tough. Otherwise, the biggest con is the fact that Washington and Lincoln is ALWAYS a traffic nightmare.

5
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