Amazing and frustrating in equal measure - Software Engineer Sonder Employee Review

We appreciate you taking the time to share your thoughts, though we’re saddened to learn that some of your experience was less than positive. We want to acknowledge the sentiment that at times there has been a divide between SF and other offices, and note that we’re taking active steps to create more connection between all offices and teams. Francis and members of SLT have prioritized visiting our cities in person over the last year, as much as is safely possible, to make sure leadership understands the experiences of, and connects with, our front line employees. This will continue to happen -- likely even more frequently as travel restrictions ease and the public health issues are addressed. We will also soon be launching “Day in the Life” profiles of individuals across the business to provide greater organizational visibility into different employees’ day-to-day. We hope that this fosters a greater understanding and appreciation of different roles, whether front-line or HQ, and the incredible contributions they make to our company. We weren’t perfect in our response to COVID-19, but we also believe this is not a justification or excuse for every business decision. There were certainly very impactful learnings that came out of the pandemic. In the spirit of continuous improvement, we have updated our leadership principles and are actively working to better articulate and uphold our commitments to all employees. We are grateful many of our furloughed employees chose to return and continue their careers with Sonder. We welcome you to reach out hrbp@sonder.com if you’d like to talk with us more about your concerns or offer any more feedback.