"Family" Business - Yeah, sure... - IT Support Sonepar USA Employee Review

1.0
Jan 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Empowered by direct manager to make decisions and solve problems. Great support from certain staff members.

Cons

Overworked. SEVERELY underpaid. False promises of promotions. Multiple upon multiple hats. Constant expectation to perform other roles, somehow get in trouble for it as well. Constant "fighting" between corporate and local companies. Leadership doesn't know what they want. Won't pay you fairly and will claw back money for certain things.

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Sonepar USA Response
1y
Thank you for your feedback. We are sorry to hear about your negative experience. We encourage managers to have structured career discussions as part of our annual review process to align on associates’ career goals and expectations. We understand the frustration and challenges of wearing multiple hats as different needs arise, and we will continue to work to ensure associates have the support and resources they need. We also regret that you are not satisfied with the compensation as we prioritize fair wages, recognizing the hard work and dedication of our employees. We regularly conduct wage analyses to ensure we are offering competitive compensation. We appreciate your hard work and wish you the best in the future. We sincerely thank you again for your feedback as we are always striving to do better for our associates.

Explore other reviews about Sonepar USA

5.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

The people are amazing! I love working with my team for the most part.

Cons

Accounting has to do a lot of the cash analyst job and it puts everyone behind.

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Sonepar USA Response
12mo
Thank you for the five-star review! We're thrilled to hear that you enjoy working with your team. We do understand that challenges can arise when there is a vacancy on the team. While we aim to fill positions quickly, we also want to ensure we have the right people in the role. Thank you again for your feedback as your input is very valuable.
4.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent team with strong collaboration. Immense support for skill development, including training, certifications, and mentorship. A great place to build your cybersecurity career.

Cons

Pay raises tend to be small and can stagnate after a few years — compensation often falls behind market rates.

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