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Sonic (Internet and Phone)

Engaged Employer

Look elsewhere - Technical Support Sonic (Internet and Phone) Employee Review

1.0
Jul 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Friendly people and relaxed culture/dress code. Flexible schedule.

Cons

Some other reviews are calling this place a stepping stone, but this place nearly cost me a great job. During the interview process my current employer reached out to the sonic HR staff and did not get a response. I worked there for 6 years, and they can't even be bothered to return a phone call to confirm it. Looks like everything else has been covered in other reviews; terrible compensation; no correlation between performance and advancement. Honestly, if you're proactive enough to read reviews of employers before applying - I guarantee you can do better.

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Sonic (Internet and Phone) Response
9y
We appreciate you taking the time to provide us with this feedback. We take it seriously and we are reviewing our protocol and turnaround time for the kind of requests you mention. If you’d like to discuss this matter further, please reach out: SonicHR@sonic.com.

Explore other reviews about Sonic (Internet and Phone)

5.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

The people here are so great! This company has such good culture and personality. Everyone works hard and enjoys working with each other. It's a great place to work with good, helpful people, autonomy, and a growth mindset.

Cons

Growing quickly means keeping up with new processes and collaboration, but nothing bad to say about that.

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The team is nice Pay isn’t too bad

Cons

Dealing with unhappy customers Management could be better A lot of micro managing

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