Does Sonic (Internet and Phone) pay their employees well?

According to anonymously submitted Glassdoor reviews, Sonic (Internet and Phone) employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Sonic (Internet and Phone). This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Sonic (Internet and Phone)?

49% of Sonic (Internet and Phone) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sonic (Internet and Phone) 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Sonic (Internet and Phone)?

Field Sales Representative (11) , Field Service Technician (8) , Technical Support Representative (8) , NOC Technician (5) , Tech Support (5) , Technical Support (5) , Field Technician (4) , Technician (4) , Fiber Optic Technician (3) , Accounts Payable Specialist (2) , Construction Coordinator (2) , Construction Laborer (2) , Customer Service Representative (2) , Manager (2) , Marketing (2)

What are the pros of working at Sonic (Internet and Phone) according to real employee reviews?

"The people here are so great!" ((in 25 reviews)); "Benefits are good" ((in 14 reviews)); "Great coworkers and laid" ((in 11 reviews)); "Schedule flexibility is definitely a plus, as well as full training for whatever position you take that is entry level" ((in 7 reviews)); "workers, casual work environment." ((in 7 reviews))

What are the cons of working at Sonic (Internet and Phone) according to real employee reviews?

"aggressive management" ((in 10 reviews)); "Upper management is very uneven" ((in 4 reviews)); "They also have contracted work out so now the in house techs don’t have as much work." ((in 3 reviews)); "They have been roughly the same size for the past decade and, consequently, there are few opportunities for advancement and promotion." ((in 3 reviews)); "Considering the responsibilities and skills required to do this job, I would expect better compensation." ((in 3 reviews))

What are the top reviewed Sonic (Internet and Phone) locations?

Santa Rosa , San Francisco , Hayward , Oakland , Richmond , Schertz , Oakley , Redwood City

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Sonic (Internet and Phone)

Sonic (Internet and Phone) reviews

low pay, confusing motivations - Customer Experience Specialist Sonic (Internet and Phone) Employee Review

3.0

Aug 17, 2016

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

pretty open scheduling. good managers. good benefits.

Cons

low pay for expected work. company ideals strive towards transparency but decisions do not reflect that ideal

Sonic (Internet and Phone) Response

We are really sorry to hear that you feel this way, but we appreciate the feedback. Our values and actions are aligned, and definitely stand out as a model in the industry. We do our best to research the market and pay our employees competitively. It sounds like you might have some good ideas on how we could be more transparent with our employees, and we definitely want to hear them so please reach out: SonicHR@sonic.com.

Explore other reviews about Sonic (Internet and Phone)

5.0

Sep 26, 2025

Marketing

Recommend

CEO approval

Business Outlook

Pros

The people here are so great! This company has such good culture and personality. Everyone works hard and enjoys working with each other. It's a great place to work with good, helpful people, autonomy, and a growth mindset.

Cons

Growing quickly means keeping up with new processes and collaboration, but nothing bad to say about that.

3.0

Jun 24, 2026

Billing specialist

Recommend

CEO approval

Business Outlook

Pros

The team is nice Pay isn’t too bad

Cons

Dealing with unhappy customers Management could be better A lot of micro managing

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Jobs at Sonic (Internet and Phone)

Field Sales Representative

Outside Sales Representative

Construction Project Coordinator I

Field Sales Representative

Outside Sales Representative

South San Francisco, CA

$65K - $90K /yr

(Employer provided)

View job

Sonic (Internet and Phone) reviews FAQs

Sonic (Internet and Phone) reviews Sonic (Internet and Phone) Customer Experience Specialist reviews Sonic (Internet and Phone) review

Sonic (Internet and Phone)

low pay, confusing motivations - Customer Experience Specialist Sonic (Internet and Phone) Employee Review

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