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Sonic (Internet and Phone)

Engaged Employer

It's a great time to get your foot in the door with a good organization - Tech Support Representative Sonic (Internet and Phone) Employee Review

5.0
Jan 30, 2017
Recommend
CEO approval
Business Outlook

Pros

* VERY Flexible schedule (this really only applies for part-time folks in tech support, but it makes it easy to coordinate work and school schedules) * Extensive training (you don't need to be an expert in the field to learn everything you need to know) * Good benefits * Super fun work environment and dog friendly! * Quarterly company-wide meetings provide free food, usually from food trucks * Small bonuses to compensate those who stand out in management's and customers' eyes * A good support network

Cons

* The pay is admittedly a bit below other tech support positions, but the intangibles (free food, great people, upbeat work environment) more than make up * The company is growing very quickly, so we can get a little backed up sometimes. This is a good problem to have, though!

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Sonic (Internet and Phone) Response
9y
Thank you for your review and for all of your hard work. Your good vibes and great attitude motivate us even more to keep growing, keep improving, and keep providing an awesome career path for you here at Sonic. Thanks for being part of the team!

Explore other reviews about Sonic (Internet and Phone)

5.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

The people here are so great! This company has such good culture and personality. Everyone works hard and enjoys working with each other. It's a great place to work with good, helpful people, autonomy, and a growth mindset.

Cons

Growing quickly means keeping up with new processes and collaboration, but nothing bad to say about that.

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The team is nice Pay isn’t too bad

Cons

Dealing with unhappy customers Management could be better A lot of micro managing

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